Privacy Policy

Draft – to be confirmed by The Heal Dermatology before publication.

The Heal Dermatology Clinic, Sinsa Main Branch ("we") respects your privacy and processes personal information in accordance with the Korean Personal Information Protection Act and the Medical Service Act.

Information we collect

This website does not collect personal information through forms. When you contact us on WhatsApp, we receive the details you choose to send, such as your name, WhatsApp number, preferred language, travel dates, and health information (skin concern, medications, allergies, photos). WhatsApp's own privacy policy also applies to those messages.

Why we use it

• To reply to your enquiry and arrange a consultation
• To prepare for your visit and provide medical care
• To follow up on your treatment if you ask us to

Retention

Enquiry data is kept only as long as needed to respond and arrange care. Medical records are retained for the periods required by Korean law.

Sharing

We do not sell personal information. We share it only with service providers who help us operate under confidentiality obligations, or where required by law.

Your rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent, by messaging us on WhatsApp .

Clinic

The Heal Dermatology Sinsa Main Branch, 7F Sinsa Square, 652 Gangnam-daero, Gangnam-gu, Seoul